Privacy Notice

Seed Catering is operated by Bespoke Commercial Limited, the controller responsible for the personal information described in this notice. Our contact address is Brickcroft Lane, PR26 9AA, United Kingdom. You can contact us on 07449 989885 or write to that address about your information.

Information we collect

When you contact us or request a quote, we collect the information you choose to provide. This may include your name, email address, phone number, delivery postcode, business and menu details, selected equipment models, power or gas requirements, equipment you already own, preferred layout and delivery date. We also keep relevant correspondence. Please do not send sensitive personal information that is not needed for your enquiry.

Why we use your information

We use your information to answer questions, discuss suitable trailers and equipment, prepare quotations, arrange delivery and manage any subsequent order. We also use relevant information to maintain business records and protect our website and communications. Sending an enquiry does not place an order or sign you up to a marketing mailing list.

Our lawful bases

We rely on taking steps at your request before entering into a contract, and performing a contract if you place an order, to handle quotations and purchases. Our legitimate interests include responding to general enquiries, keeping appropriate business records and maintaining security, balanced against your rights. We rely on legal obligations where records must be kept by law. Where consent is required for optional tracking or marketing, it must be obtained separately and can be withdrawn.

Service providers and sharing

This website is hosted using Framer. Website, form, email and other technical service providers may process information as needed to provide their services to us. We may share relevant details with suppliers, installers or delivery partners when needed to prepare or fulfil your requested specification, and with professional advisers or authorities where necessary or legally required. We limit sharing to what is relevant. If information is processed outside the UK, applicable UK data protection transfer requirements must be met.

How long we keep information

We keep personal information only for as long as needed for the purpose for which it was collected. The appropriate period depends on whether your enquiry is active, whether you place an order, and any accounting, tax, legal or dispute-related requirements. Information no longer needed should be deleted or anonymised. You can ask us about retention or request deletion using the contact details above; some records may need to be retained to meet legal obligations.

Website technology and equipment selections

When you add equipment to an enquiry, this website uses your browser’s session storage to remember the selected model codes within that tab and carry them to the enquiry form. You can remove selections or edit the models in the form. Website tools may also record technical usage information, such as page visits, quote-link clicks and form interactions, to help us understand and improve the site. Your browser controls can restrict cookies or storage, although some features may then work differently. Do not enter personal details in website links or equipment model selections.

Your rights and complaints

Under UK data protection law, you may have rights to access or correct your information, request deletion or restriction, object to processing based on legitimate interests, and receive certain information in a portable format. These rights depend on the circumstances. If processing relies on consent, you can withdraw it without affecting earlier lawful processing. Contact Bespoke Commercial Limited using the details above to make a request. You can also complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113.

We may update this notice when our business or website changes. Please contact us if you have questions about how your information is handled.